Privacy Policy
1. Introduction
This Privacy Policy explains how CHARLOSEYCHELL.EU (“we” or “our”) collects, uses, and protects your information when you interact with our website and use our services. It also outlines your choices and rights concerning your data.
2. Information We Collect
We gather the following types of information:
2.1 Personal Information: This includes your name, email address, phone number, and mailing address.
2.2 Non-Personal Information: This encompasses data such as your IP address, browser type, and operating system.
2.3 Usage Information: We collect data about how you navigate and use our website and services, including the pages you visit, links you click, and searches you conduct.
3. How We Collect Information
We obtain information through various methods:
3.1 Directly from You: When you willingly provide information to us, such as when you complete a form on our website or subscribe to our email list.
3.2 Automatically: We utilise cookies and other tracking technologies to gather data about your interactions with our website. You can manage your cookie preferences; please refer to our Cookie Policy for details.
4. How We Use Your Information
We use your information for the following purposes:
4.1 Providing Services: To deliver information, services, and marketing materials to you.
4.2 Improving Our Services: To enhance the functionality and user experience of our website and services.
4.3 Understanding Usage: To analyse how you utilise our website and services, allowing us to tailor them to your needs.
4.4 Security: To protect our website and services from fraudulent activities and abuse.
5. Sharing Your Information
We do not share your information with any third parties, except in cases where required by law or when using trusted service providers for specific functions related to our services.
6. Your Choices
You have the following options regarding your data:
6.1 Marketing Emails: You can opt out of receiving marketing emails by clicking the “unsubscribe” link in any marketing email we send you.
6.2 Access and Deletion: You can request information about the data we hold about you or request its deletion by using the Contact form on our website.
7. Children’s Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from individuals below this age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us via the Contact form on our website, and we will take appropriate action.
8. Security
We employ reasonable measures to protect your information from unauthorised access, use, or disclosure. However, no security system can guarantee absolute protection, and we cannot ensure the security of your data.
9. Data Retention
Personal data is retained only for as long as necessary for the purposes for which it was collected. For detailed information on data retention periods, please refer to our Data Retention Policy in this Privacy Policy.
10. Data Transfer
If we collect data from users outside the European Economic Area (EEA), we ensure that data transfers are handled in compliance with GDPR requirements, including implementing appropriate safeguards.
11. Data Breach Notification
In the event of a data breach, we will notify affected users and relevant authorities within the timeframe required by GDPR, as outlined in our Data Breach Notification Policy in this Privacy Policy.
12. Subject to GDPR Jurisdiction
If our website is accessible by individuals within the EU or EEA, we explicitly state that our website is subject to GDPR jurisdiction.
13. Changes to this Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our data handling practices or legal requirements. We will post any material changes on our website and, if required, provide notifications to you. Your continued use of the Website following the posting of any changes will constitute your acceptance of the revised Privacy Policy.
14. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or any data privacy matters, please reach out to us via the Contact form on our website or refer to our Contact page for alternative contact details.
Thank you for taking the time to review our Privacy Policy. Your privacy is important to us.