Overview

This module enables participants to explore appropriate strategies for identifying and acting on their desires, needs, and opinions while remaining respectful of others.

Key skills covered during this programme, which are needed for positive assertion, include verbal and non-verbal communication, listening skills, dealing with feedback, and identifying passive, aggressive and assertive behaviours in themselves and in others.

Related Modules:

• Communication Skills
• Feedback
• Goal-Setting
• Negotiating Skills

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